Frequently Asked Questions


Is the hair 100% human?

Yes. The hair is 100$ human hair from a trusted supplier.

CAN I DYE OR BLEACH THE HAIR ?

Yes, our human hair can be professionally coloured or toned. We recommend having all colouring services performed by an experienced stylist.

HOW LONG DOES THE HAIR LAST ?

With proper care and maintenance, our hair can last a year or longer depending on how frequently its worn and maintained.

How long does shipping take?

Shipping is anywhere from 5-15 days depending on the product you ordered and where you are in the globe.

DO YOU SHIP INTERNATIONALLY?

If I am not happy with my item what happens next?

Your satisfaction is important to us . If you experience any issues with your order, please contact us within 5 business days of receiving your package. Include your order number, photos, and a brief description of the issue. Our team will carefully review your request and work with you to find the best possible solution.

Please note that due to the hygienic nature of our products, worn, installed, customized or altered wigs and hair extensions are not eligible for returns or refunds.